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Followup Questionnaire for Attendees of Incoterms 2000

Session Leader: Frank Reynolds

Please enter your name or email address

Please select the session you attended:

How satisfied were you with the session?

Very satisfied Satisfied Somewhat satisfied Not at all satisfied

Why do you say that?

In you opinion, how could the session have been improved?

How satisfied were you with the handouts and resource materials?

Very satisfied Satisfied Somewhat satisfied Not at all satisfied

Why do you say that?

Would you have been interested in purchasing an audiotape of the session?

Yes No Don't know

Would you have been interested in purchasing a 30-to-50 minute videotape showing cargo movements relating to Incoterms?

Yes No Don't know

How did you hear about the session? Check all that apply:

US mail Verbal referral Email referral Internet search

Why did you decide to attend? What were your expectations?

How familiar with Incoterms were you prior to the session?

Very familiar Somewhat familiar Not at all familiar

If familiar, are Incoterms important to your job?

Yes, very important Yes, important Yes, somewhat important No, not at all important

If yes, why are they important?

What do you do at your company or what is your job title?

What is the primary focus of your job?

Import Export Both Neither

If you are involved in exporting, were you aware of AES (the Automated Export System) prior to the session?

Yes No

Did you feel the AES presentation clearly explained how the system worked and its benefits?

Yes No

Why do you say that?

In you opinion, how could the AES presentation have been improved?

Would you be interested in receiving more information on AES?

Yes No

Would others in your company benefit from attending an Incoterms 2000 session?

Yes No Don't know

If yes, why do you say that?

Would you be willing to recommend it?

Yes No Don't know

Please add any other comments or suggestions you feel would be helpful to us in improving the sessions:

Would you be willing to be contacted by telephone for a more in-depth interview?

Yes No

If yes, please enter your direct dial phone number:

Your feedback is important to us. Please submit your responses now.





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